{"id":2385,"date":"2023-09-03T12:56:03","date_gmt":"2023-09-03T12:56:03","guid":{"rendered":"https:\/\/tanjamikolcic.com\/?page_id=2385"},"modified":"2024-03-03T21:41:21","modified_gmt":"2024-03-03T21:41:21","slug":"faq-product","status":"publish","type":"page","link":"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/","title":{"rendered":"FAQ Product"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I schedule an appointment for product photography?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
  1. Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. <\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the turnaround time on photos and videos?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
    1. After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long will it take to photograph my product?\u2028<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
      1. The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it.<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow will I receive my photos?\u2028<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

        1. Your photos will be sent to your email\/messenger\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. <\/p><\/li>

        2. The downloadable link has an expiry date of 14 days. If you need more time, please advise me.<\/strong><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat\u2019s the payment policy?\u2028<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

          1. A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full.<\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat\u2019s the cancellation policy?\u2028<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

            1. Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund.<\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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              \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if the weather is not perfect?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

              1. As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived).<\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat about models?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
                1. We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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                  \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I don\u2019t like my images?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                  1. Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on <\/span>www.instagram.com\/tanja.mikolcic<\/a> as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo.<\/span><\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your refund policy?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
                    1. Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered.<\/span>
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                      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you retain the copyright to your images or are those transferred to me when I buy digital images?\u2028<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                      1. Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire.<\/span><\/p><\/li>

                      2. This is a <\/span>non-transferable license<\/strong>, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. <\/span><\/p><\/li>

                      3. Once photos have been delivered, the agent and\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images.<\/strong><\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                        \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I use the images?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
                        1. Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client.<\/strong><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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                          \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho is doing the photos and what is behind Tanja Mikolcic Photography?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                          1. Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings.<\/p><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                            \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is the step by step process of a photo session with Tanja Mikolcic Photography?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

                            Follow this link to the Step by Step information<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                            Review my terms & conditions here.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
                            \n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTerms and Conditions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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                            <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                            How do I schedule an appointment for product photography? Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"57","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"Frequently Asked Questions","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"off","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"1671","omw_enable_modal_window":"enable","osh_disable_topbar_sticky":"default","osh_disable_header_sticky":"default","osh_sticky_header_style":"default","osh_sticky_header_effect":"","osh_custom_sticky_logo":0,"osh_custom_retina_sticky_logo":0,"osh_custom_sticky_logo_height":0,"osh_background_color":"","osh_links_color":"","osh_links_hover_color":"","osh_links_active_color":"","osh_links_bg_color":"","osh_links_hover_bg_color":"","osh_links_active_bg_color":"","osh_menu_social_links_color":"","osh_menu_social_hover_links_color":"","footnotes":""},"class_list":["post-2385","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nFAQ Product - Tanja Mikolcic Photography<\/title>\n<meta name=\"description\" content=\"How do I schedule an appointment for product photography? Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on photos and videos? After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days. How long will it take to photograph my product?\u2028 The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it. How will I receive my photos?\u2028 Your photos will be sent to your email\/messenger\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. The downloadable link has an expiry date of 14 days. If you need more time, please advise me. What\u2019s the payment policy?\u2028 A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full. What\u2019s the cancellation policy?\u2028 Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund. What if the weather is not perfect? As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived). What about models? We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models. What if I don\u2019t like my images? Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on www.instagram.com\/tanja.mikolcic as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo. What is your refund policy? Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered. Do you retain the copyright to your images or are those transferred to me when I buy digital images?\u2028 Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. Once photos have been delivered, the agent and\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images. How can I use the images? Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client. Who is doing the photos and what is behind Tanja Mikolcic Photography? Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings. How is the step by step process of a photo session with Tanja Mikolcic Photography? Follow this link to the Step by Step information Review my terms & conditions here. Terms and Conditions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ Product - Tanja Mikolcic Photography\" \/>\n<meta property=\"og:description\" content=\"How do I schedule an appointment for product photography? Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on photos and videos? After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days. How long will it take to photograph my product?\u2028 The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it. How will I receive my photos?\u2028 Your photos will be sent to your email\/messenger\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. The downloadable link has an expiry date of 14 days. If you need more time, please advise me. What\u2019s the payment policy?\u2028 A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full. What\u2019s the cancellation policy?\u2028 Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund. What if the weather is not perfect? As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived). What about models? We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models. What if I don\u2019t like my images? Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on www.instagram.com\/tanja.mikolcic as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo. What is your refund policy? Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered. Do you retain the copyright to your images or are those transferred to me when I buy digital images?\u2028 Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. Once photos have been delivered, the agent and\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images. How can I use the images? Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client. Who is doing the photos and what is behind Tanja Mikolcic Photography? Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings. How is the step by step process of a photo session with Tanja Mikolcic Photography? Follow this link to the Step by Step information Review my terms & conditions here. Terms and Conditions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/\" \/>\n<meta property=\"og:site_name\" content=\"Tanja Mikolcic Photography\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tanja.mikolcic\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-03T21:41:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tanjamikolcic.com\\\/index.php\\\/faq-product\\\/\",\"url\":\"https:\\\/\\\/tanjamikolcic.com\\\/index.php\\\/faq-product\\\/\",\"name\":\"FAQ Product - Tanja Mikolcic Photography\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tanjamikolcic.com\\\/#website\"},\"datePublished\":\"2023-09-03T12:56:03+00:00\",\"dateModified\":\"2024-03-03T21:41:21+00:00\",\"description\":\"How do I schedule an appointment for product photography? Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on photos and videos? After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days. How long will it take to photograph my product?\\u2028 The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it. How will I receive my photos?\\u2028 Your photos will be sent to your email\\\/messenger\\\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. The downloadable link has an expiry date of 14 days. If you need more time, please advise me. What\u2019s the payment policy?\\u2028 A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full. What\u2019s the cancellation policy?\\u2028 Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund. What if the weather is not perfect? As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived). What about models? We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models. What if I don\u2019t like my images? Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\\\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on www.instagram.com\\\/tanja.mikolcic as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo. What is your refund policy? Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered. Do you retain the copyright to your images or are those transferred to me when I buy digital images?\\u2028 Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. Once photos have been delivered, the agent and\\\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images. How can I use the images? Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\\\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client. Who is doing the photos and what is behind Tanja Mikolcic Photography? Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings. How is the step by step process of a photo session with Tanja Mikolcic Photography? Follow this link to the Step by Step information Review my terms & conditions here. 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Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on photos and videos? After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days. How long will it take to photograph my product?\u2028 The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it. How will I receive my photos?\u2028 Your photos will be sent to your email\/messenger\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. The downloadable link has an expiry date of 14 days. If you need more time, please advise me. What\u2019s the payment policy?\u2028 A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full. What\u2019s the cancellation policy?\u2028 Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund. What if the weather is not perfect? As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived). What about models? We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models. What if I don\u2019t like my images? Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on www.instagram.com\/tanja.mikolcic as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo. What is your refund policy? Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered. Do you retain the copyright to your images or are those transferred to me when I buy digital images?\u2028 Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. Once photos have been delivered, the agent and\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images. How can I use the images? Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client. Who is doing the photos and what is behind Tanja Mikolcic Photography? Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings. How is the step by step process of a photo session with Tanja Mikolcic Photography? Follow this link to the Step by Step information Review my terms & conditions here. Terms and Conditions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/","og_locale":"en_GB","og_type":"article","og_title":"FAQ Product - Tanja Mikolcic Photography","og_description":"How do I schedule an appointment for product photography? Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on photos and videos? After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days. How long will it take to photograph my product?\u2028 The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it. How will I receive my photos?\u2028 Your photos will be sent to your email\/messenger\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. The downloadable link has an expiry date of 14 days. If you need more time, please advise me. What\u2019s the payment policy?\u2028 A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full. What\u2019s the cancellation policy?\u2028 Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund. What if the weather is not perfect? As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived). What about models? We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models. What if I don\u2019t like my images? Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on www.instagram.com\/tanja.mikolcic as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo. What is your refund policy? Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered. Do you retain the copyright to your images or are those transferred to me when I buy digital images?\u2028 Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. Once photos have been delivered, the agent and\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images. How can I use the images? Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client. Who is doing the photos and what is behind Tanja Mikolcic Photography? Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings. How is the step by step process of a photo session with Tanja Mikolcic Photography? Follow this link to the Step by Step information Review my terms & conditions here. Terms and Conditions","og_url":"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/","og_site_name":"Tanja Mikolcic Photography","article_publisher":"https:\/\/www.facebook.com\/tanja.mikolcic","article_modified_time":"2024-03-03T21:41:21+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/","url":"https:\/\/tanjamikolcic.com\/index.php\/faq-product\/","name":"FAQ Product - Tanja Mikolcic Photography","isPartOf":{"@id":"https:\/\/tanjamikolcic.com\/#website"},"datePublished":"2023-09-03T12:56:03+00:00","dateModified":"2024-03-03T21:41:21+00:00","description":"How do I schedule an appointment for product photography? Use the contact form on my\u00a0website and request an appointment. If you prefer to do things the old fashioned way, you can also call, text or email me. All of the relevant contact information is located on the contact page. What is the turnaround time on photos and videos? After the session, I will prepare the photos for you to make your selection (the photos are not edited in detail yet). This will usually take 1-2 days. I will inform you before, if it will take longer. After you selected the photos that you want to purchase I will edit all details. This will take another 1-2 days. How long will it take to photograph my product?\u2028 The amount of time it takes to do product photography varies. Moreover, the number one most important factor is the amount of products. Meanwhile, we can discuss the time required for your photoshoot at the time you book it. How will I receive my photos?\u2028 Your photos will be sent to your email\/messenger\/What\u2019s App and delivered digitally via a Dropbox link. I will optimize your images for online uses and basic print solutions. The downloadable link has an expiry date of 14 days. If you need more time, please advise me. What\u2019s the payment policy?\u2028 A 50% deposit is required to confirm any booking of Tanja Mikolcic Photography. Dates will only be secured upon receipt of the deposit. You may pay deposits via Bank transfer, PayPal (+5% fees) or in Cash (if applicable). Balance is due the day of the session; All prices listed on any of my marketing materials or my website are before 21% IVA tax issued by law in Spain. Prices are not final and are subject to change. Prices do not include prints. I will send all files digitally. Payments in USD or any other currency according to the current exchange rate. (Please check Google.) No images will be released until final balance is paid in full. What\u2019s the cancellation policy?\u2028 Contact me within 48 hours of paying your deposit for your photography session for a full refund of your deposit. After 48 hours there is no deposit refund since I am reserving the date and time for you and blocking my calendar, booking Airbnbs and travel tickets\u2026 Rescheduling may apply. Contact me. No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit. Understand that there are processing fees for every transaction that you forfeit when you request a refund. What if the weather is not perfect? As long as it is not raining, I will still shoot! If it is overcast outside, I can still shoot the interior and exterior. If it has been raining and I don\u2019t think exterior shots will turn out well, we can figure out, if there is another opportunity to shoot the exterior. In the case of high winds, thunderstorms, or other hazardous conditions, the photographer reserves the right to determine if proceeding with the shoot is possible (flying drone..). Client must call one (1) hour ahead to discuss current weather conditions and if negative weather could impact the photoshoot they may reschedule. In the case the photographer needs to return in order to finish the assignment, the client will be responsible for the additional expenses. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived). What about models? We don\u2019t work with or have access to professional models at this time. If you would like lifestyle images with people in them, you are responsible for coordinating with the models. What if I don\u2019t like my images? Tanja Mikolcic Photography will make every effort to ensure the final images are of high quality and represent the property in the best way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Tanja Mikolcic Photography will work closely with the agent\/homeowner to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. Everyone has a different idea of their “best photo” but prior to hiring Tanja Mikolcic Photography, please carefully review the portfolio on www.instagram.com\/tanja.mikolcic as there will be no refunds issued to clients who are not happy with the “style” of photography. \u201cStyle\u201d refers to image angles, color, and any other visual aspect of the photo. What is your refund policy? Due to the unique and custom nature of the service and products offered, no refunds are available once images have been approved and delivered. Do you retain the copyright to your images or are those transferred to me when I buy digital images?\u2028 Yes, I retain the copyrights as is standard practice in the photography industry. \u00a0You purchase a a single use, non-transferable, non-exclusive image license. \u00a0For real estate agents that\u00a0image license is good for the duration of your listing and expires once the listing is sold, canceled or reassigned to another\u00a0agent. \u00a0For all others the license does not expire. This is a non-transferable license, meaning you, as the licensee, may not\u00a0sell, give or loan the photos to any other party. You do have wide leverage to use them for your marketing and promotional needs however. Tanja Mikolcic Photography may use any photos for inclusion in an online portfolio, website, or other advertising. Once photos have been delivered, the agent and\/or homeowner may not make any digital alterations, editing, or “photoshopping” to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Tanja Mikolcic Photography, but do not make alterations as this is a violation of copyright. Tanja Mikolcic Photography retains all rights to every photo and therefore these shots are stock images. How can I use the images? Client may use the images & video provided to market and advertise their brand and products in any print or digital medium. Tanja Mikolcic Photography must be made aware, credited, and compensated for any printed or digital publication\/use where photos are not being used for the direct marketing of the sale of the product. Clients may not sell, transfer, or gift any images for any reason to any third party. Image licenses are non-transferable. Tanja Mikolcic Photography reserves the right to re-license the photos. License is non-exclusive to Client. Who is doing the photos and what is behind Tanja Mikolcic Photography? Tanja Mikolcic Photography is a one-woman show. I do everything by myself. I am responding to your emails, taking the photos, traveling, and editing, all while doing it with a quick turnaround time. I can communicate with you in German (my origin), English (preferred) and Spanish (I might not understand every word). I am equipped with all the professional equipment required to complete any of my services. I am located in M\u00e1laga, Spain. I am a passionate traveller and I am available from March to October all over Spain.From November to February I\u2019m available all over Costa Rica, Panama (Bocas del Toro), Mexico (Mexico City, Playa del Carmen), Guatemala (Guatemala City, Antigua, Lake Atitlan) and I\u2019m all year available for worldwide bookings. How is the step by step process of a photo session with Tanja Mikolcic Photography? Follow this link to the Step by Step information Review my terms & conditions here. 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